Privacy Policy
At Elm Lane, your privacy is important to us. It is our policy to respect your privacy and comply with any applicable law and regulation regarding the personal information we may collect about you, including across our website, https://elmlane.com.au, and other sites we own and operate.
This policy is effective as of 15th September 2024 and was last updated on 15th September 2024.
Information We Collect
Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions, and any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. This may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individuals.
Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. We collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or any similar technologies
- Mention us on social media
Security of Your Personal Information
We will protect the personal information you provide to us using commercially acceptable means to prevent loss, theft, unauthorized access, disclosure, copying, use, or modification. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute data security. We comply with Australian laws regarding any data breaches.
How Long We Keep Your Personal Information
We keep your personal information only for as long as necessary. When no longer needed, we will delete or anonymize it, unless we need to retain it for legal, accounting, reporting, or research purposes.
International Transfers of Personal Information
Your personal information may be stored and processed in locations outside of your country of residence. We ensure that transfers comply with applicable law, and we protect transferred information as outlined in this privacy policy.
Your Rights and Controlling Your Personal Information
You have the right to withhold personal information and the right to request access to any personal information we hold about you. If you believe any information is inaccurate or outdated, please contact us to update it. If you wish to make a complaint, contact us directly, or reach out to a regulatory body or data protection authority.
Limits of Our Policy
Our website may link to external sites not operated by us. We cannot accept responsibility for their privacy practices.
Changes to This Policy
We may update this policy to reflect changes in our business processes or applicable laws. We will notify you of any significant changes by posting the new policy on this page. You may need to opt-in or opt-out of certain uses of your personal information as required by law.
Contact Us
For any questions or concerns regarding your privacy, you can contact us via:
Elm Lane